LICC can be a permanent solution if you intend to run both platforms, or a temporary measure if you are a migrating from one to the other. It gives administrators options like pushing Caller ID information in as well, or ignoring DND status. It leverages Microsoft and Cisco SDKs to push Cisco call status into the Lync clients. LICC is a server based solution that doesn't require any desktop installation. The void needed to be filled, so we developed BOC LICC (Lync Integration for Cisco CallManager). This was an IT department nightmare, and didn't scale well to many of the 500+ user type shops that would be using such a deployment. Most required a desktop client be installed on every workstation to make the status from the phone side appear in Lync. Until recently there was a rather large hole in software that could adequately link the 2 technologies together. No matter how you arrived here, believe it or not, this is a fairly common deployment from what we see in the UC landscape. Perhaps you have users that can't function without a desk phone, and you wish to utilize your existing Cisco desk phones, instead of replacing the lot with a Lync Phone Edition desk phone. Perhaps you have tried a phone / jabber / webex combo and found it completely inadequate for your business needs. Perhaps 2 or more companies have merged, and you are trying to make the most of each units existing UC infrastructure. This could be the case for a number of reasons. For many reasons you may find yourself trying to integrate Cisco UC and Microsoft Lync together into 1 cohesive system.
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